Student Lifecycle - grade 7
Example job roles: Senior Administration
Level:Ìý ÌýÌýIndependent
Experiences
Activities and responsibilities likely to be required when working at this level
- Coordinating an area or process that supports the student lifecycle, providing technical expertise on records, regulations and the external context
- Thorough understanding of regulation and legislation within and outside of °×С½ãÂÛ̳, and being able to apply and communicate appropriately
- Commitment and contribution to continuous process improvement
- Dealing with complex and sensitive student and applicant cases, identifying any wider issues that need further referral
- Point of contact for departments and external organisations
- Drafting and cascading communications on a variety of subjects (e.g. individual students, programmes and wider procedures)
- Contributing to drafting and designing procedures and policies
- Planning and managing day to day work of a team or area, anticipating issues and monitoring progress against the set plan
- Can includeÌýproviding line management/supervisory support for team or service area, acting as a point of escalation
- Building and maintaining relationships with °×С½ãÂÛ̳ colleagues and external stakeholders, sharing good practice and enable smooth running of your areas of responsibility
- Ensuring the quality of the service being delivered and adherence to best practice.
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Gain detailed knowledge of student record systems.
- Take on projects that develop your negotiation and people management skills.
- Make positive suggestions to contribute to continuous improvement.
Learning from othersÌýÌý
- Attend user-group and forums to expand knowledge of the sector and current issues.
- Meet with peers to share best practice.
- Volunteer to attend seminars where the opportunity arises
- Consider a secondment or job shadowing to gain broader experience.
Formal learning
- Develop analysis and data manipulation skills supported by advanced knowledge of excel packages and reporting.
- Attend management training or review opportunities on LinkedIn Learning
- Become a skilled user of the specialist database tools which support student support and success (e.g. Portico).
*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.
Transferable skills and competencies
°×С½ãÂÛ̳ uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.
Leading and supervising
- Providing direction and co-ordinating action.
- Supervising and monitoring behaviour.
- Coaching.
- Delegating.
- Empowering staff.
- Motivating others.
- Developing staff.
- Identifying and recruiting talent.
Analysing
- Analysing and evaluating information.
- Testing assumptions and investigating.
- Producing solutions.
- Making judgements.
- Demonstrating systems thinking.
Adapting and responding to change
- Adapting.
- Accepting new ideas.
- Adapting interpersonal style.
- Showing cross-cultural awareness.
- Dealing with ambiguity.
°×С½ãÂÛ̳ Ways of Working
These describe expected behaviours in line with °×С½ãÂÛ̳ culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý
8 February 2020
“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.
Job family
Find out more about the Student Lifecycle Ìýjob family.Ìý
Other Student Lifecycle profiles:Ìý
Print versions
Career case study
Progression can lead to this type of student lifecycle role
Vicki Kimmins
Faculty Education Officer
Engineering Sciences
Alex Bull
Undergraduate Admissions Manager
Student & Registry Services
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