How to connect to the °×С½ãÂÛ̳'s network and desktop when working remotely.
Choosing the right way to connect
Some staff will need regular access to °×С½ãÂÛ̳'s systems to carry out their work remotely. For others, occasional access to specific services (e.g. MyHR or MyFinance) may be sufficient.
There are three ways of accessing °×С½ãÂÛ̳’s services when working remotely from home:
- ¶Ù±ð²õ°ì³Ù´Ç±è @ U°ä³¢
- ¶Ù±ð²õ°ì³Ù´Ç±è @ U°ä³¢ Anywhere, and
- VPN (Virtual Private Network)
In most cases, it is better for staff to access systems via the VPN service. However, in order to balance what could be a very heavy load of concurrent users on the systems, please use the appropriate option for the services you are trying to access.
ISD also offers access to its network using the ¶Ù±ð²õ°ì³Ù´Ç±è @ U°ä³¢ Anywhere service. The primary use for Desktop Anywhere is for users who need to be able to remotely access the applications and programs they have installed on their °×С½ãÂÛ̳ desktop.
PLEASE NOTE: you should not use the ¶Ù±ð²õ°ì³Ù´Ç±è @ U°ä³¢ Anywhere service if you are surfing the web, checking your email or using Office 365 (including Teams). All of these activities can be done without launching ¶Ù±ð²õ°ì³Ù´Ç±è @ U°ä³¢ Anywhere
Installing and using VPN
°×С½ãÂÛ̳ ¶Ù±ð²õ°ì³Ù´Ç±è @ U°ä³¢ laptop users
The required software is already installed on your machine. To connect to the VPN, open Cisco Anyconnect, click Connect, enter your °×С½ãÂÛ̳ user ID and password and click OK.
°×С½ãÂÛ̳ Non-managed machines or staff home computers
For users of non-managed °×С½ãÂÛ̳ laptops or to use your home PC you will need to download and install the VPN software onto your machine. The software is available for Windows, Mac and Linux. To maintain network security the VPN requires that a recognised anti-virus application is installed and running. See °×С½ãÂÛ̳ Virtual Private Network (VPN) for information about which anti-virus product is appropriate for you. There are free versions of software available for use on home machines.
Please note that if you are working on documents and storing them on your N: or S: drive that they will not be backed up until you are connected to the VPN service. We suggest if you are not using the VPN regularly that you connect a couple of times a day to ensure your files are replicated on the °×С½ãÂÛ̳ filestore. Make sure you are connected long enough for the replication to complete - how long this takes will depend on your home broadband speed and the amount of data you need to upload.
Installing and using ¶Ù±ð²õ°ì³Ù´Ç±è @ U°ä³¢ Anywhere
For users of non-managed °×С½ãÂÛ̳ laptops or to use your home PC you will need to download and install the ¶Ù±ð²õ°ì³Ù´Ç±è @ U°ä³¢ Anywhere software onto your machine. The software is available for Windows, Mac, iOS and Android.