Report a hazard or dangerous situation 
Before you start
You will needÌýto give fullÌýdetailsÌýofÌýthe hazardÌýor situation. Such as:Ìý
- what happened;
- where it happenedÌý(exact location); and
- action taken at the scene.Ìý
- Report the hazard on (users with access may continue to use ).Ìý
- Raise a service requestÌýif any repair work is required.
If you notice a hazard that is likely to cause harm to °×С½ãÂÛ̳ staff or visitors or ring the customer helpdesk immediately on 020 7679 0000 or °×С½ãÂÛ̳ ext. 30000.
As well as calling the Helpdesk, you will need to:
If there is no immediate risk (i.e. the hazard has been removed), you only need to report the hazard. Ìý