Report a problem with your building
The Estates team manages °×С½ãÂÛ̳’s buildings and infrastructure. To report a problem with your building, you will need to raise a service request with the Estates Customer Helpdesk.
Before you start
You will need:
- Your °×С½ãÂÛ̳ username and password;
- °×С½ãÂÛ̳ building name, floor level, room number where applicable; and
- Description of the service required.
- 1. Raise a service request
Make a service request in MyCampus
-
- , making sure that you include all the details requested above. Depending on the request more information could be useful in assessing how and when to fulfil the request.
- You'll be given some options to help the team identify the exact nature of the problem.
- The customer team will process your report, and update you with next steps.
- 2. If the problem is urgent
Please follow up the online form with a phone call:
-
Call 020 7679 0000 (°×С½ãÂÛ̳ ext. 30000) 8am to 5pm, Monday to Friday.