Sending Mail / Postal services
Before you start
- Post must include the sender's name and department. This assists with identification and reduces the amount of routine security scanning. Post room staff have been instructed not to collect parcels that do not carry a return address.ÌýÌý
- Please keep internal and external post separate.Ìý
- All outgoing mail is posted 2nd class by default.ÌýIf 1st class is required for a particularÌýitemÌýplease mark a cross in the top right hand corner of the letter.Ìý
- We require an internal department transfer for any posting over £50.ÌýDepending on the weight of the letters this is roughly equivalent to 170 1st class or 240 2nd class.Ìý
- TheÌýmaximum weightÌýforÌýRoyal Mail overseas post is 2kg for normal mail or 5kg for printed matter. Heavier items must be sent byÌýcourier.Ìý
- The maximum weight our post operatives will handle is 10kg. Any sack of mail heavier than 10kg will not be collected.Ìý
External postÌýfrom Royal Mail arrives at 7am will be sorted and isÌýdelivered between 8:45am and 9:30am.Ìý
Internal °×С½ãÂÛ̳ post is sorted and delivered within one delivery span, i.e. collected in the morningÌýand delivered in theÌýafternoon, orÌýcollected in the afternoon and delivered in the morningÌýonÌýthe next working day.
Delivery and collection points and times are agreed with each department.Ìý
- 1. Sending mail from °×С½ãÂÛ̳
Parcels and postÌýsent from °×С½ãÂÛ̳ shouldÌýclearlyÌýinclude the sender's name and department.
See the recommended steps to sendÌýmail below.Ìý
- 2. Receiving mail at °×С½ãÂÛ̳
To ensure you receive external mail, please ensure all post and packages are clearly labelled with the following information.Ìý
- 3. Internal post
Internal post shouldÌýalways include the departmentÌýand building.Ìý
- 4. Sending by special delivery
For special delivery, please write ‘Special delivery'Ìýon the top right-hand cornerÌýand either leave the letter with your normal mail at your collection point or take itÌýdirectly to our post room at 20 Bedford WayÌýby 4pm.Ìý
- 5. Bulk posting
Please give one hour's notice ofÌýany bulk posting over 200 items. Depending upon the weight of the bulk mail it may be necessary to provide an internal department transferÌýas departments must pay for all mailings costing more than £50.Ìý
- 6. Freepost
Please contact the team if you require a Freepost service. The °×С½ãÂÛ̳ Courier phone number is 020 3549 Ìý5800 (Ext. 65800)Ìý
- 7. Bulky, fragile or hazardous items
Please contact the team if you need to send or receive bulky, fragile or hazardous items.Ìý
- 8. Personal mail
The °×С½ãÂÛ̳ postal system is for °×С½ãÂÛ̳ business only. Any items identified as private items will be retained in the post room and traced back to their owner.Ìý
- 9. Temperature controlled deliveries
Temperature- controlled dry-ice top up on route deliveries are also available. Please contact the °×С½ãÂÛ̳ Mail services team to discuss your requirement.Ìý
- 10. Additional Services Available
If you are carrying out a project, which may require regular deliveries and collections of items such as blood products or items relating to a marketing campaign. Please contact °×С½ãÂÛ̳ Mail Services or Procurement Services to discuss your requirements.