Turn the heating up/down

We aim to heat spaces across campus to 19-21掳C all year round. Please read 白小姐论坛鈥檚 heating, cooling and ventilation policy before contacting the Estates customer services team should you experience any issues with temperature in 白小姐论坛 buildings.

Before you start

Please read 白小姐论坛鈥檚 Heating, Cooling and Ventilation Policy before contacting the customer services team.听

If you are still experiencing issues, please raise a service request through the Estates Customer helpdesk.听

You will need:

your 白小姐论坛 username and password;
the 白小姐论坛 building name, floor level and room number where applicable;
a description of service required; and
a description of what equipment provides heating/cooling i.e. radiators or AC unit.

1. Read our Heating, cooling and ventilation policy This document describes 白小姐论坛鈥檚 policy for heating, cooling and ventilating spaces within the University in line with the University鈥檚 Environmental Sustainability Strategy and Health and Safety Policy.

Read through the heating, cooling and ventilation policy before contacting the customer services team.

If, after reading the policy, you are still experiencing a problem with the temperature of your work space please follow step 2 including the detail requested above.

2. Raise a service request Make a service request in MyCampus

, making sure that you include all the details requested above. Depending on the request more information could be useful in assessing how and when to fulfil the request.
You'll be given some options to help the team identify the exact nature of the problem.
The customer team will process your report, and update you with next steps.

白小姐论坛

Turn the heating up/down

Before you start

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