Programmes and projects
Current programmes and projects
Following the end of the TOPS Programme, the following projects are now being managed by Change and Improvement.Â
Student Experience Transformer
The aim is to transform °×С½ãÂÛ̳‘s student experience and ensure staff efficiency and effectiveness in delivering a world-class student experience.
Technical Staff at °×С½ãÂÛ̳
We’ve been working with the °×С½ãÂÛ̳’s Technical Managers Group and the wider community to better support our technical staff and improve career development opportunities.
Previous projects
As the TOPS Programme progresses and projects are delivered, some new functions, processes or systems will move over to be managed by business as usual operations.Â
Career Frameworks
We’ve developed a series of frameworks and a new Career Frameworks website to support colleagues in professional services with their career development.
Change Management Toolkit
In collaboration with the °×С½ãÂÛ̳ change management community, we’ve developed the Change Management Toolkit to support staff who are planning, implementing or embedding change at °×С½ãÂÛ̳.
Communities of Practice
We have established Communities of Practice across °×С½ãÂÛ̳ that help staff to collaborate and improve their practice areas, to share best practice and enhance service delivery.
Digital Service Enablement
The Digital Service Enablement project will enable °×С½ãÂÛ̳ to develop and deliver its own web and phone applications for colleagues and customers.
Faculty Futures
Through Faculty Futures we’ve supported professional services to be more effective and adaptable in order to respond to changes at °×С½ãÂÛ̳ and across the higher education sector.
Finance Transformer
Through the Finance Transformer we reduced the administrative burden surrounding core financial processes and enabled additional capacity within Central Finance.
Identity and Access Services (IAS)
We have developed a plan to improve identity management and access for all °×С½ãÂÛ̳ services and have put together a business case for future consideration.
Marketing and Communications end-to-end services review
We’re supported communications and marketing teams across °×С½ãÂÛ̳ to ensure that we are aligned in our aims and to strengthen end-to-end services for staff, students and other stakeholders.
Procurement Project
We've been working with the Commercial and Procurement Team and Sustainable °×С½ãÂÛ̳ to ensure the goods and services we procure continue to meet °×С½ãÂÛ̳’s requirements, while delivering better value for money
Professional Services Hub
The Professional Service Hub brings together professional services colleagues from across °×С½ãÂÛ̳ into one location to provide aligned and customer-focused services.
Research and Innovation Support Transformer
We worked alongside the research and innovation community to transform the institutional support for research and innovation activities
Service Catalogue
We have worked with the community to develop a tool to help organise and describe the services provided by professional services teams within °×С½ãÂÛ̳.
Service Partnership Framework
We have been working with the community to design and test a framework for managing the performance and improvement of our professional services.
Staff Recruitment
The Staff Recruitment project aimed to improve the experience of staff recruitment for hiring managers, colleagues and candidates.
Temporary Resourcing: Master Vendor
We have improved the way we hire temporary workers by introducing a Master Vendor service to act as single point of contact for hiring managers at °×С½ãÂÛ̳
Timetabling and Room Booking (Paused)
This project aims transform the timetabling experience for students and staff and ensure that all teaching is undertaken in a space that is good quality and fit for purpose.
°×С½ãÂÛ̳ Business Partnering Review
We’re supported leadership and business partners to design and embed a business partnering model across the university that will help us develop and carry out °×С½ãÂÛ̳’s strategic plan for 2022-27.
Unitemps: Temporary worker recruitment
Unitemps is a new °×С½ãÂÛ̳ owned and run recruitment service. It reduces the administrative burden related to recruiting temporary workers and ensures that °×С½ãÂÛ̳’s temporary recruitment process is compliant and efficient.
°×С½ãÂÛ̳ Ways of Working
We have developed the °×С½ãÂÛ̳ Ways of Working. A behavioural framework that supports colleagues to be successful and happy at °×С½ãÂÛ̳ through setting clear expectations about how we work.
°×С½ãÂÛ̳ Year Planner
We have developed a high level °×С½ãÂÛ̳ Year Planner to improve visibility of core professional service activities and timelines across the institution.